About Us

The cost of the repair will vary depending on the severity of the issue, and the specific components required to fix the issue. To receive a quote, it would be best to contact us beforehand via our Repair Request form, call us, or contact us via WhatsApp.

The repair time will depend on whether we will have the part that is required in stock. Generally, screen and battery replacements are quicker, while motherboard repairs take longer. Repair times will also be longer if you are shipping your computer to us. For specific times, please contact us via our Repair Request form, call us, or contact us via WhatsApp.

Your computer will be repaired by Kybernet's professional technicians who have over 13 years of experience. We use the latest repair equipment, so you can rest easy knowing you are in good hands.

Depending on the issue, we may need your computer's login password. We do this, because we need to perform extensive testing to make sure the repair is of high quality and will last. Kybernet is also registered with the Information Commissioner's Office for the Data Protection Registration Certificate, so your data stays secure.

In certain situations, we may need to re-install the operating system. Before we do so, we will always contact you beforehand to make sure there is no important data on the computer, and if there is, we will transfer it. For quickest turnaround, we recommend backing up your files before you put in a repair request or bring it to our store.